Privacy Policy

Perpetual Context, Inc. | A Delaware Corporation
Last Updated: January 19, 2026 | Effective: January 19, 2026

1. Introduction

Perpetual Context, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, password, and other registration details
• Profile Information: Professional information, preferences, and settings
• Payment Information: Billing address and payment method details (processed by our payment processors)
• Communications: Messages, feedback, and support requests you send to us
• User Content: Data, text, files, and other content you upload or input into the Service

2.2 Information Collected Automatically

• Usage Data: Features used, actions taken, time spent, and interaction patterns
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies and Similar Technologies: See Section 7 for details

2.3 Information from Third Parties

• Authentication Providers: If you sign in via third-party services (e.g., Google, GitHub)
• Analytics Partners: Aggregated usage and performance data
• Business Partners: Information related to integrations you enable

3. How We Use Your Information

We use collected information for the following purposes:

• Provide and Maintain the Service: Operate, deliver, and improve our products
• Account Management: Create and manage your account, authenticate users
• Communication: Send service-related notices, updates, and support responses
• Personalization: Customize your experience and provide relevant features
• Analytics: Understand usage patterns and improve the Service
• Security: Detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: Comply with applicable laws and legal obligations
• Business Operations: Billing, accounting, and administrative purposes

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies to perform services on our behalf, including:

• Cloud hosting and infrastructure (e.g., AWS, Google Cloud, Cloudflare)
• Payment processing (e.g., Stripe)
• Analytics (e.g., PostHog, Sentry)
• Customer support tools
• Email delivery services

4.2 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service
• Respond to claims of violations of third-party rights

4.3 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

7.2 Your Cookie Choices

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

7.3 Do Not Track

We currently do not respond to "Do Not Track" browser signals.

8. Your Privacy Rights

8.1 All Users

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent where processing is based on consent

8.2 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@perpetualcontext.com.

8.3 European Economic Area Residents (GDPR)

If you are in the EEA, you have rights under the General Data Protection Regulation, including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

Legal Basis for Processing: We process personal data based on:

• Performance of a contract (providing the Service)
• Legitimate interests (improving and securing the Service)
• Consent (where specifically requested)
• Legal obligations

Data Transfers: We may transfer data to the United States. We use appropriate safeguards such as Standard Contractual Clauses.

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

This Privacy Policy is governed by the laws of the State of Delaware, United States.